The success of any business is made up of many factors, but the interior design of an accommodation complex is one of the most important in terms of creating an inviting, warm and memorable experience for the guest. We involved Helen Whittaker in the early stages of a new build in Dunedin as we appreciated the need to get this right, and we knew that Helen could give us that point of difference that is needed in today's challenging market. Helen offered much more than just the interior design, as she helped us also with our branding, advertising, signage, building colours and managed the supply and interior fit out. Helen offered a very positive and professional attitude to the project and it all went extremely well.
The success of Bluestone on George lies very much with Helen's vision and professionalism, and we will always be very grateful for that. We have used Helen since our build in 2007 to upgrade some bedding and are currently working with her to refurbish 5 of our best rooms to take them to another level.
We highly recommend Helen Whittaker's services.
Sandra & Neville Butcher
Bluestone on George, Dunedin
Without a doubt the best investment we made when refurbishing the Silver Fern was to employ Helen. Her knowledge of the industry, her eye for detail, and vision for what the Silver Fern could become have been an absolute God send.
Helen has helped to turn the Silver Fern from unprofitable and underwhelming motel into a Qualmark 5 Star property, and a business we are immensely proud to own and run. Helen's knowledge of product, her enthusiasm, professionalism and energy are the reason we still use Helen on a regular basis.
We would not hesitate in recommending Hawkes Bay Design, and would welcome any contact.
Shirley & Allan
Silver Fern Accommodation and Spa, Rotorua
I had the pleasure of working with Helen on Kerikeri Homestead Motel's expansion in 2012, where we added six stunning apartments to an existing twelve unit motel complex. Helen is extremely professional, hardworking and is an excellent communicator. As a result, I was able to relax, knowing that the job would be completed to the very highest standard - which it was.
Helen has many years' experience, particularly in the accommodation sector and as a specialist was able to bring insights that we would have never otherwise considered. In this respect she added enormous value to the project. I therefore strongly recommend her services to anyone considering an accommodation refurbishment or new build.
The result will be quite literally, 5 star!
In 2006 we were involved with the development of the new Crown Hotel in Ahuriri, Napier. The 27 room project was well underway, when it was decided assistance was required to carry out the interior decorating and fit out of the guestrooms.
Helen Whittaker from Hawke's Bay (HB) Design was engaged and her proposal was presented and agreed to. We were delighted with the final result, particularly the high quality of furnishings used within the proposed budget and the design and presentation of each guest room and suite, allowing us to achieve a 5 star Qualmark rating for "self-contained/serviced accommodation".
Two years later HB Design came up trumps with furnishing our 12 room addition, which put The Crown Hotel into the category of the best boutique hotel in Hawke's Bay.
In mid-2012 we wanted to refurbish the original studio guestrooms to ensure we maintained our boutique hotel standard. Once again Helen Whittaker from HB Design provided a superior service and solution.
Other projects I have personally been involved with HB Design on are The Loft luxury apartments (3 of) in Ahuriri, Mackersey Construction office fit out, Gifford Devine Solicitors office refurbishment and the Navigate Seaside Accommodation - all of which were very successful, with a great result achieved.
In every project, Helen has listened to the initial brief presented on what we wanted to achieve, has sourced quality and durable fabrics and furnishings and kept within the budget agreed upon. Also of utmost importance and what I highly regard with Helen, was the professional way each project was undertaken. We continue to receive positive feedback on the design of each project implemented.
I have no hesitation in recommending HB Design to you.
Mackersey Properties, Hawkes Bay
I approached Helen from Hawkes Bay Design to offer colour and design expertise for Marakura, a complex of 10 new Motel rooms which are a combination of studio and family rooms. Marakura is located on the edge of Lake Te Anau at the Te Anau Lakeview Kiwi Holiday Park & Motels. With assistance from Helen, Marakura has achieved a Qualmark rating of 5 Stars (Holiday Park Motel).
Helen developed an understanding of the look and feel I wanted to achieve and provided me with a comprehensive dossier on everything including colours, textures and fabrics as well as ideas for layout, joinery, furnishings and fixtures. Both inside and out. Throughout the project Helen was supportive, cheerful, helpful, obliging and available at all times. She was more than happy to offer design variations for elements of the project or to make changes as requested.
We have used Hawkes Bay Design subsequently to refresh existing products at our property. I have no hesitation in recommending the services of Helen and Hawkes Bay Design.
Te Anau Lakeview Holiday Park
My name is Callum Harland and I am the owner of Discovery, World Heritage park Tongariro. We have a variety of accommodation options from camping, backpacker and self-contained Motels and Chalets. We also have an onsite restaurant and bar. The property is located on 10 acres of park like grounds and we enjoy a spectacular panorama of all three Tongariro volcanoes.
Over the last few years visitor numbers to the area have stagnated. Visitors have more accommodation choices than when we started in 2001. Guests have also become more discerning and generally expect a much higher standard of accommodation. Discovery is an older property so it certainly has been a challenge to maintain occupancy and meet the guest's expectations. Unfortunately I think many properties in New Zealand are facing this reality.
Our goal going forward is to increase occupancy, increase revenue per room night and over deliver to all our guests. Helen Whittaker of Hawkes Bay Design will play and integral part in this goal.
To date Helen has successfully redesigned and totally refurbished our chalets located at the front of our property. The transformation has been enormous. We are absolutely thrilled with the results, and more importantly so are our guests. The chalets have received nothing but high praise.
I have been most impressed with Helen. I don't normally enjoy working with consultants/designers but she is the exception. She has been very focused on the end result for the business and how it will impact on the bottom line. I would describe her as an accomplished business woman first and foremost with a highly talented flair for design.
Helen is very professional, passionate and very approachable. She is a busy person but is always available. While we were carrying out the actual physical work on the chalets I got the impression Helen would have answered the phone at 3.00am in the morning if I had called her. Everything she promises she delivers. And if there is a problem she will fix it immediately. She generally cares about you the client, the business and the project.
I am grateful to have meet Helen Whittaker and for her involvement in Discovery so far. And with great enthusiasm I look forward to working with her in the future stages at Discovery.
It is obvious I would highly recommend Helen Whittaker, but if you would ever like more details please contact me direct. I would be delighted to talk to you.
Callum Harland Owner Manager
Discovery- World Heritage Park, Tongariro